Digital Support Helpline

Are you feeling a bit lost in the digital jungle? Ever wish you had someone to guide you through it all? We are here to help.

Our Digital Inclusion Program is specially designed for cancer patients, and it's all about personal support. If you or someone you care for is struggling to manage appointments, bills or other on line services help we can offer support and make connections. You'll get one-on-one help because we know that everyone's digital journey is unique.

We are working with Lloyds Bank to promote access to help.

Their Digital Helpline was created to help people across the UK access their finance and banking services, as well as gain essential digital skills for life. Cancer Card is aware that these are issues of concern to people following a cancer diagnosis. So we are working with Lloyds to promote access to this service for people affected by cancer.

The Digital Helpline is a free, dedicated service, offering 1-2-1 help with your online needs. They’ll chat through the kinds of tasks you want to complete and set up the right level of support to help you. They’ll have access to British Sign Language (BSL) interpreters, so if you have a hearing impairment, they can book you a BSL session using their SignVideo service (available on Safari, Chrome or Firefox web browsers).

Supporting you online when you need it most, you can get help to:

• Set up online banking
• Set up mobile banking
• Support with a banking service (e.g. standing orders)
• Online food shopping
• Using NHS and Government websites
• Video calling and social media
• Booking a GP appointment
• and much more!

Need some digital TLC? If you're a cancer patient in the UK, call us on 0131 287 3001 (open Monday to Friday 10.00 - 13.00), we can help guide you to digital support services that are right for you.

Read more about why digital inclusion is so important here.